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Operational Strategy - Introduction

Welcome to the next lesson of this module where we will cover the topic of operational strategy.

This chapter will first define operations from a business perspective, and will then outline the fundamental operational process - inputs, transformation and outputs.
This will lead on to discussion of other aspects that affect the operations process, such as inventory, supply chain and quality management. Together these will give a good picture of the challenge of managing operations for a business, including the scalability of operational outputs and functions.

After completion of this chapter, you should have a good understanding of how operations management occurs within an organisation, and the factors that need to be considered for it to integrate with wider business functions and achieve the business aim.

Below are some goals and objectives for you to refer to after learning this section.

Goals for this section

  • To understand the importance of operations management
  • To understand the main processes involved in operations

Objectives for this section

To be able to:

  • Define operations management.
  • Understand the main input, transformation, output process.
  • Possess an overview of the 4Vs and other factors that affect operations decisions and design.
  • Understand the main issues of inventory, supply chain and quality.

Begin the Lecture